ABOUT US

 

We provide worldwide shipping options and expedited delivery through UPS Express or DPD for all orders. Rest assured that your order will be carefully packaged and shipped to your desired location.

SHIPPING FAQS

HOW MUCH DOES SHIPPING COST?

We offer free shipping to most countries and our shipping is handled by UPS Express and DPD.

WILL I BE RESPONSIBLE FOR DUTIES AND TAXES?

Yes, the customer is responsible for paying any applicable duties and taxes. Please note that we have no control over these charges and cannot predict their amount. We recommend contacting your local customs office or taxation authority for more information before placing your order.

WHEN WILL MY ORDER SHIP?

We strive to deliver your product as soon as possible! Please allow 3-5 business days for production time as all our products are handmade and made to order. In-stock items will typically ship out 1-2 business days after your order is placed.

HOW LONG WILL IT TAKE FOR MY PACKAGE TO ARRIVE?

Depending on your location, delivery time for UPS Express ranges between 7-12 business days.

CAN I TRACK MY ORDER?

Once your order ships, you will receive an automated email with tracking information. Please note that the first scan may take up to 48 hours to appear, so don't worry if your package isn't immediately marked as "in transit."

WHAT HAPPENS IF I MISS MY DELIVERY?

If you miss your delivery and the package is returned to us, you have the option to pay for re-delivery or cancel your order. In the latter case, we will refund 50% of the item's cost.